These services (M-Pesa, Airtel & Equitel) allow anyone wishing to send money to Kenya from Juba Express network to do so via the recipient’s mobile number.

The transaction is similar to a traditional cash-to-cash money transfer, except that the sender specifies the recipient’s mobile phone number at the time the funds are sent. Recipients in Kenya must subscribe to these services in order to access them.

Finding Juba Express agents

Juba Express agents are found in UK, USA, Canada, Sweden, Australia, and UAE among other countries to find your nearest agent https://www.jubaexpress.com/find-agent/

How much time does it take for money sent to reach me in Kenya?

The money should reach you immediately. Normally, it will take just a few seconds for you to receive the SMS confirmation of the transaction.

Charges for receiving money

You will not be charged for receiving M-Pesa but all normal charges will subsequently apply, i.e., to send money to another mobile money subscriber, withdraw cash at agents etc.

What do I require to use M-Pesa, Airtel or Equitel?

Here are the basic requirements:

Sender:

• A valid legal residence ID, or passport with Visa
• Source & purpose of fund

Recipient:

• Name and Address of the recipient
• A registered M-Pesa, Airtel or Equitel Number

What are the transaction limits?

Maximum transfer is Kshs 70,000.00 and maximum daily limit is Kshs 140,000.00